Mrs Varsha Bhalla … Hotel Niharika and a load of very enthusiastic ladies from IASAP-West Bengal Chapter. A great combination. Mrs Bhalla very ably guided us through a very entertaining and interesting presentation based on the book ‘Shut Up .. Move On’ written by Paul McGee. Perhaps, the most important sentence that drove home the fact that we need to take full responsibility for the life we live is this : ‘Life is a matter of choice and every choice you make makes you. You are the sum of all your choices’. ...

However, more often than not, the choices we make are based on many factors, namely,

♦ Our upbringing

♦ Our environment

♦ Peer pressure

♦ Family obligations

and other such influences. In other words, we operate on ‘auto-pilot’. We go about our daily lives doing the same things for the same people in exactly the way that is expected of us over and over and over … till we feel the urge to scream!

Some important observations and take-aways from the presentation are:-

♦ We must take charge of our life – its’ the only one we’ve got

♦ We must take charge of our way of thinking – our thoughts become our deeds

♦ We must understand how setbacks affect us to enable us to recover from them

♦ Changes can ONLY come through ACTION – and not INTENTION – ever heard the saying that “the road to hell is paved with good intentions – hehehe’

♦ We must ‘Ditch Doris Day’ – Never adopt the ‘Whatever will be, will be’ path. We must strike out boldly, put ourselves on the ‘important person’ list and treat ourselves well. Only if we love and respect ourselves, will others learn to love us the same way.

♦ Don’t be the victim. Not everyone is out to get you

♦ Make sure the most important person you talk to is – Yourself

♦ Stop giving too much attention to negativity of any kind – it’s what gives it power over you

♦ Get out of your head and get into the moment. Sieze it and make it count.

So, the moral of the story is ‘If you want something you’ve never had, You have to do things you’ve never done’

Go ahead – love yourself, treat yourself, place yourself on your own priority list, quit whining and complaining, speak positive things to yourself – your body is listening, don’t procrastinate on these tips. You are more beautiful than you think. In other words, SHUT UP … MOVE ON

Write up by Nina Guha

The ladies of IASAP met on Sunday 29th May at The Senator Hotel, Camac Street over high tea. The meeting was attended by 26 ladies. The team that went for the Chennai Convention shared their experience and learnings at the gathering. We also did some brain-storming for our Convention scheduled in 2024. All work and no play makes us IASAPians boring women so we ended the evening with Tambola which was conducted by two witty women and enjoyed by everyone. Gifts were given to the winners of Tambola.

Admin day was celebrated on 24th April at Eastern Metropolitan Club . A bright day with our ladies dressed in various hues of orange , as the invitation read, the members came together to celebrate ‘Our day’ After a round of mouthwatering snacks , the Chairperson introduced Mr Joy Kar , trustee of Girs2B foundation , with whom the IASAP have joined hands for their BPC project. Mr Kar enlightened the ladies his role in the professional field as a banker, consultant and the rewards of giving back to the society that gives a sense of fulfillment when the girls are able to stand on their feet. Mr Kar thanked the members for the volunteering work and said it was an honour and privilege to speak on behalf of the children and the G2B team. The Chairperson then made a presentation on the BPC project that would be presented at the Chennai Convention. It was time for the Recognition ceremony for completing 25 years of membership in IASAP. Rumela Mukherjee, Lily Prasad and Lidya Das received the covetous 25 year Pin. New Member Mandira Parik was introduced to the team . Gift bags were distributed to all the ladies. A magic box collection was also made to sustain the BPC project. The afternoon ended with a sumptuous lunch of Bengali cuisine.

The annual Offsite of IASAP West Bengal Chapter was held at Hotel Sea Bird International, Falta from Saturday 19th to Sunday 20th February 2022. 27 members ready for adventure boarded the bus at 10 am. After a sumptuous lunch an engaging session followed with interactive games with Ms. Varsha Bhala, Human Resource Specialist, Trainer POSH and D&I Certified. Later in the evening, the ladies gathered once again to play two fun games, team bonding over music, dance and dinner. Sunday morning was a ‘ME’ time where the members took time to explore the resort and walk down the river front.

Many moods of Christmas

The Annual Christmas Dinner and Dance was held on December 12th at Whatchamacallit, The Conclave. The evening started with a welcome note by our Chairperson Ms. Dhanalaxmi Kaliram and as snacks and welcome drinks were served, the members joined the MC in some Christmas carols, followed by some fun games for the children and adults. Music and dancing and prizes galore, there was enough for everyone as Santa came along with his Elf and distributed gifts, toffees and lucky draw prizes!!! The food menu was thoughtfully curated keeping in mind Christmas (continental food) and a slice of Christmas cake to bring on the festive season. Members enjoyed the evening and exchanged personal gifts as well. Everyone who attended the party, went home happy to spread more happiness in this SEASON OF JOY!

The MC concluded the annual CSR activity by paying a visit to Arunima Hospice in Behala to spend time with the children who themselves or either of their parents are either affected with HIV. As Mr S Das put - The Hospice is a Nazareth for people who are stigmatized or denied the rights or not having a shelter due to HIV. A cheque of Rs 40,000 was handed. The amount was collected by way of voluntary contribution from the members added with the Chapter contribution. The extremely talented children put up a wonderful morning of songs, dance, music and an enthralling skit, all prepared in a matter of a week.

When the creative was posted on the Member WhatsApp group, it clearly was a case of “the fastest finger first” as we filled in our required numbers within just a few hours! Such was the enthusiasm and excitement for us to meet physically after a very long time.

Sunday 19th September was a bright sunny day and the ladies turned out in their brightest colours for the long due Administrative Professional Day celebrations at Taj Vivanta. The session started with our very own Ms. Mridula Kar – Winner of Secretary and Administrative Professional (SAPC) regional contest in 2013 taking us through a personality development and grooming tips followed by a sumptuous lunch, two fun games and felicitation and celebrating members 15 years and counting (a beautiful stone carving with the IASAP logo and a lovely quote) was handed over to those members who completed 15 years and more with IASAP.

The Chairperson Ms. Dhanalaxmi Kaliram invited members to share their experiences/memories of IASAP over the years (good and not so good) and the most memorable one that kept us all laughing was from Ms. Albertina !!!

All’s well that end’s well and yes the icing on the cake were the give-away goodie bags – a whole lot of packed masalas courtesy ITC and a Titan wrist watch – all put together in pretty jute bags handed over to each member present at the function. The evening closed with evening tea and cookies.

Bake with Natasha saw our ladies polishing their baking skills with bread making. Various breads – dinner rolls, braided bread, cinnamon rolls, tutti frutti buns, sweet bread, cinnamon buns, challah, sweet bread rolls, croissants, baguette, sausage bread the list carried on and on as she showed the ladies the art of making the dough and the intricate patterns which took shape under her expert fingers. It was very interesting with only the right quantity of flour and yeast how easy bread making could be. Natasha informed one needs to have the passion to bake and with a little bit of experience one can perfect the art.

Post the AGM the newly elected Managing Committee organised the first event - Communicate with Confidence and Compassion’ with Brenda Mendes on 18 July from 6 to 7 pm via Zoom. Brenda Mendes who had been associated with IASAP for 35 years during her tenure with HUL owed her gratitude to the Association which had immensely contributed to her growth as speaker, author, trainer. In her own words if ‘HUL has given me a career & workplace experience, IASAP has been my lifelong Training College!’

The session for the evening started with quote in Hindi ‘Socho Samjho Bolo’ – ‘Think Understand and Speak’ She divided into 3 phases – Communication, Confidence and Compassion.

‘Communication is the engine oil that runs profession and personal lives, and the role of an EA is in the business of communication.’ EAs are the catalyst for building an effective network. She explained the main barrier that stops a person from effectively communicating is the individual herself. The cornerstone for effective communication is by following the 5 Ws and 1 H – What Where, When, Why Who and How and not basing things on assumptions. Various guidelines were shared as how to be a confident communicator - to overcome one’s fears; clarifying the facts before engaging in a meaningful communication. Two aspects shared here were ‘Speak to express’ and ‘build relationships’ - ‘People will forget what you said but never how you made them feel’. She explained confidence comes when you know the subject and for this one needs to listen, follow the 5Ws + 1H and not given in to ‘verbal diarrhoea’ One needs to speak clearly, concisely and with clarity.

Confidence has to be built as language is not the once source of expression. Body language, eye contact, a friendly smile speaks volumes. To build confidence once has to face ones fears before the emotional mind takes full control. One should speak from the heart and look for a win win solutions in order to build relationships.

Brenda conversed with the group about self compassion Self care / self-respect and dignity. Rejection must not be taken personally. One should be true to one’s values. With a certain degree of vulnerability comes connection which is easy for others to share and that again helps in building relationship. She cautioned the listeners that one needs to set boundaries so that one is not misled or taken advantage. Gratitude must never be forgotten and should be always expressed.

The Chairperson thanked Brenda Mendes for the engaging session and also thanked Nina Guha for contacting the speaker for the evening. A total of 77 participants from other Chapters attended the session.

The 36th Annual General Meeting of the Indian Association of Secretaries & Administrative Professionals, (IASAP), West Bengal Chapter was held on 19th June 2021 at 5.00 p.m. via Zoom App. Although the Managing Committee had made all arrangements to have a physical AGM at a venue in the city but due to the surge in Covid cases and the on going lock down, the AGM was yet again held via the online platform.

The Managing Committee welcomed representatives from Headquarters namely, Edna Martis - All India President, Vimala D’Souza, Ex Officio Member, Kashmira Shah, Hon Secretary and Vijayalaxmi Amin - Hon. Treasurer.

Chairperson Dhanalaxmi, informed that the next National Convention will be held from 21st to 24th January 2022 in Chennai. She also shed light on the AIGC rolling out Best Practice Contest, which will henceforth replace the previously held Administrative Contest of the Year.

Hon. Secretary, Lorraine took over the proceedings thereafter. The minutes of the 35th AGM and the Managing Committee Report 2020-21 shared via email on 4th May 2021, were approved.

Hon. Treasurer Sabrina took up the Treasurer’s Report for the year ended 31st March 2021. The Audited Accounts which were shared on 4th May was approved. Charter Accountants M/s Indrajit Basu and Accountants were re-appointed Auditors for FY 2021-22.

The Chapter had received single nominations for all posts. Returning Officer Mr. Colin Fitzgerald was invited to take over the Elections Procedures of announcing the names and the job description was read out to the Office bearers for the year 2021-22 :

The following members had nominated themselves as Committee Members.

Donna Stiffle, June Coelho, Shamina Husain, Lorraine Galstaun and Teresa Currie.

The Chairperson thanked the representatives from HQ and our Returning Officer for their presence and support in conducting the virtual AGM. She also thanked our members for taking out time and wished to meet once the situation gets better.

Administrative Professional week celebration which is generally celebrated in the last week of April every year, but due to the Assembly Elections and 2nd wave of the pandemic, the celebrations were held on Zoom from 5.00 p.m. onwards on Saturday 8th May 2021. A total of 24 participants joined for an enlightening session focused on the Year’s Theme of Reset, Refocus and Re-centre.

Years ago we were introduced with the word VUCA. (Short for -Volatility, Uncertainty, Ambiguity, Complexity.) Today the World is facing a situation where the word appropriately relates to the current situation. 2020 was a difficult and different year for all of us. A new word was added to our vocabulary i.e Pandemic. Towards the end of 2020 we learned another new word i.e. New Normal. A way of life most of us had no option but embrace.

Ms. Banerjee explained - How to the best of our abilities we must work around the challenges. We are the best to realise what works for us therefore we must curate the best out of our resources.

Ms. Banerjee emphasized on the importance of creating your own brand, influence and impact. How it is important to be a change-maker in one’s lives and make a difference in our surroundings in the long run.

The session ended and several of our senior members were grateful to catch up with so many. Everyone exchanged pleasantries and enquired about the wellbeing of each other. The Chairperson thanked those who were present and thanked Ms Shikha Banerjee for taking out time to conduct this online session for our members.

As part of the much awaited annual off-site program a group of total 28 of members, guests and family arrived at Breathing Earth Resort off Diamond Harbour Road on a bright and sunny February afternoon looking forward to a fun filled, interactive and energizing weekend.

The day began with a quick sumptuous lunch followed by an interactive session by our Facilitator Zubin Rashid. The session were held both indoors and outdoors and was planned around the year's Theme 'Choose To Challenge' and was appreciated by the attendees. The activities focused on Team Building and developing interactive strategies. Post sun down the group got into the real party mood with live music and performances arranged by the resort followed by bon fire by the pool. After dinner the group called it a day and retired to their comfortable cottages.

Following day was planned in a 'relaxed' manner and the group was let to enjoy the serenity of the resort. Post breakfast the Managing Committee had organized a fun filled games session which brought out the inner child of each one present. After the lunch it was time to say good-bye and bid farewell to the resort and one another only with promise to meet soon at the next program.

Keeping in mind the challenging times, another successful and careful organized event by the Chairperson and the Managing Committee which was truly a memorable one for those who were a part of it.

BY: Mridula Kar (MIC - PR & Communications)

39 members, 19 Guests and 5 kids joined the IASAP West Bengal Chapter in celebrating a day filled with Christmas festivities, together with gifts, great food and lovely company. Bus packed with members and guests reached the venue at 11am.

As the first physical meeting of the year the MC left no stones unturned to give the members some good experience. Starting the day a short and crisp session on financial investments for our members by Kotak Mahindra Analyst Mr. Biji Alexander. He gave a presentation to explain the members about various financial plans and answered queries.

Following the session our Chairperson Dhanalaxmi handed over the membership pins to our those members who have completed 20, 25 and 30 years respectively. Certificates distribution from Pune Convention. A short presentation by the Managing Committee on 'the year that was' was shown.

Post a sumptuous lunch by our members brought in the Christmas mood by singing several Carols in chorus followed dancing to some foot tapping numbers. Finally Santa arrived in tow with his loyal Elf and gave away several gifts to members, guests and children. Our members appreciated the party a lot and left satisfied.

For the first time IASAP - West Bengal Chapter is proud to be associated with People for the Respect & Care of Animals (PRCA), a registered charitable trust. Under the aegis of this trust, Chhaya, an animal hospital and shelter was established in 2008.

As the animal population increases on the streets, so do the problems faced by them. There is a need for a place where these animals can be kept safe and given the requisite medical treatment and allowed to make a recovery. Chhaya was set up to fulfil this very need by rescuing bruised, battered, broken animals lying helplessly on the streets of Kolkata by bringing them to the hospital and returning them back once cured.

Chhaya is situated on a 2.5 acre plot in village Aswathaberia, on the outer fringes of Kolkata.

We appealed to our members to open their hearts to the well-being of those who cannot speak for themselves. Collectively a sum of Rs. 40000/- was collected towards the cause. A group of IASAP’ians from the chapter personally made a visit to the Animal Hospital to hand over the cheque to Dr. Sharda Radhakrishna.

Post our AGM, the newly elected Managing Committee organized the first event for our members on Friday 2nd October 2020 – ‘Online Financial workshop’ on the virtual platform Zoom a unique virtual lecture meet conducted by Ms. Chanchala Sharma, an IIM Calcutta alumnus and a senior banker for close to two decades who is also an self-confessed animal lover who dedicates her free time towards prevention and protection of animals.

Due to the informative and interactive nature of the session our Chapter Chairperson extended the Zoom link to the other Chapters from IASAP as well as it was a much needed workshop in keeping with the difficult times we have all been faced with. Ms. Sharma shared her experience and knowledge and took us through a slide presentation patiently explaining to us the changing realities and our need to invest wisely. Her presentation had detailed information on various investment options available today against the risk factors involved. She gave us an overview of the current market scenario, the disruption in the overall industry and on the importance of choosing the right options whilst investing our lives savings and earnings to ensure better returns and protect our financial well-being.

The session was well received by our members and there were some very valid questions raised by our members. The main take-away from this workshop was “idle money is unproductive money” and clearly defined never to confuse Saving v/s Investment – saving is setting aside money for an emergency while investing is buying assets such as bonds, mutual funds or real estate to create more wealth.

Our grateful thanks to Ms. Chanchala Sharma for her time and knowledge, to Committee Member Ms. Parna Mookerjee for connecting us with Ms. Sharma and last but not the least to our members from West Bengal Chapter and all the other Chapters (a total of 60 members) who took time out to join the session and make it a huge success.

Donna Stiffle
Committee Member

The 35 th AGM of the Indian Association of Secretaries & Administrative Professionals, (IASAP), West Bengal Chapter was a new beginning, for the first time a virtual AGM since its inception fifty years ago, was held on 19 September 2020.

The Managing Committee and members of the Chapter were joined by representatives from our Headquarters namely, Edna Martis, All India President, Vimala D’Souza, Immediate Past President, Kashmira Gamadia, Hon. Secretary, Jeroo Irani and Pansy Reilly, both past Presidents.

Headquarters had shared the ‘Strandard Operating Procedure’ for the election of the office bearers, those members who wished to serve in the Committee had to submit a self nomination form which had to be vetted by the Chairperson for eligibility criteria and then sent to the Returning Officer, Lidya Das.

The Chapter had received single nominations for all posts expect for the position of Hon. Secretary for which an online voting was done two days prior to the AGM. The Returning Officer announced the results of the Office bearers for the year 2020-2021:

The following members had nominated themselves as Committee Members.

June Coelho, Mridula Kar, Teresa Currie, Parna Mookerjee and Donna Stiffle.

The Chapter had to resolve another issue regarding the signatories for the Corpus Fund of the Chapter. Members were given 3 options and were requested to vote online. 66% members voted in favour of the funds sole signatories being WBC.

The Chairperson thanked Headquarters for their support in conducting the virtual AGM and also the members for being present.

In A COVID-19 World, Don’t Zoom Away Your Credibility. For those who are self-quarantining or otherwise isolated due to the coronavirus pandemic, Zoom has become one of the most fundamental tools for group gatherings.

The 14th of June 2020, had our very own Hyacinth Arya take the WB Chapter on a Zoom Fight – “Take Flight – Never Forsake the Fight."" We had 28 Participants on the Zoom Workshop and Hyacinth shared both the Flight & Fight with us all.

• Flight - Wake up to take your share of happiness & Good health.
• Fight - Climate, Costs, People, Pollution and now Covid - but come out like coffee beans, aromatic, strong and rejuvenating.

It was learnt that the new trend Concepts, will be more invasive, yet we will have to be more persuasive and the TIP for success was Right Technique, Accurate Information and appropriate Process.

During the Lockdown, we can use our skills and become consultants, advisors or mentors on Indoor exercising or sports, Psychology & Psychiatry, Spiritual Sciences, Art of Living, Health, Hygiene, Safe Living & Intelligent Eating & Cooking, Indoor décor, Home Make over or Kitchen Gardening or Art of Composting or Worm culture, Holistic Living - Yoga, Meditation, Tarot, Prophecy, Vastu Shashtra, Astrology & Numerology.

Or even widen online tutoring capacity for Dancing, Choreography, Art, Education/ Academics. Some more innovative areas were Stitching, Sketching, Singing, Drawing, Painting, Varnishing, Nail Art, Henna Art, learn to play/teach a musical instrument, Fashion Designing or Crafting and Kitchen Gardening. The new trend being Organic & Hydroponic Farming.

Cue Caution Words for the pandemic situation were MEN & WOMEN -

• Avoid touching MEN – Mouth Eyes Nose - Cover these new Private Parts.
• Follow WOMEN - Wash hands with soap. Obey Government rules. Move away from crowded places. Exercise regularly & improve Lung capacity. Never ignore the government warnings & signals.

And on the Fitness Cue, it was ADOPT – ADAPT – ADEPT: a Exercise Video was shared for keeping fit.

A Recall into the Session :

It took a Virus to educate on hygiene & sanitization, This is indeed a serious way of self realization. Stop roadside spitting and peeing, Cleanliness keeps sanity & good health in place. Chase a dream hobby, enjoy the Family Bonding.

The participants thanked the Chairperson for this fun and knowledgeable session, where many of us can now delve into our Pandora boxes and find skills that we always knew we had but never dared to let surface.

BY: Lorraine White

Lidya Das, a senior member and former Managing Committee Member took through a workshop on how to make improvements in our financial lives. She gave us insights on how to prevent from making bad Financial decisions. Her session was interactive and was widely appreciated by our members as always. Some of the major questions asked were answered in her session like..

What is your money code ?? What does money mean to you ?? .. Power ?? Recognition ?? Confidence ?? What is your relationship with money ?? Does money make you happy ??

Like the 4 stages of life .. she took us through four stages of money namely Survival, Stability, Success and Significance. She made us understand our relationship with money and how to value it. She also stated that while we know money doesn't grow on trees and the need for proper investment and usage.

She categorized 4 various types of money code :

• Avoider : doesn't treat money well.
• Worshipper : just wants and wants money.
• Status seeker : they define themselves with financial status.
• Vigilant : don't spend lavishly.

Lidya summed up the evening saying - The Universe gives what you give which is positive thoughts / positive vibes.

No. Of Participants : 29

International Women’s Day was celebrated with much gusto at the recently concluded Annual Offsite Program. 40 Members and guests boarded the bus from outside Lady Brabourne College on 7th March, 2020 and were soon on their way to TAKI – Hotel Sonar Bangla. Although there was rain, spirits were not dampened at all.

After checking in, all reported to the banquet hall where Lidya our resource person was ready to start the session “NONE OF US IS AS SMART AS ANY OF US’. A great learning session with plenty of bonding. The take away from here was ‘alone we can do it but collectively we can achieve more and faster’.

The evening brought snacks and tea after which the ladies were off to relax and freshen up. The evening was a high spirited one. Our DJ Lorraine was well prepared with music to suit all tastes and moods and the ladies showed their appreciation by participating and gyrating to the thumping beats. All enjoyed the evening and retired to bed after a sumptuous dinner, tired but ready to face tomorrow.

8.00 am – 8th March : After wishing each other a very happy woman’s day all were ready for some meditation and Zumba conducted by our expert Lorraine White. After breakfast the purple brigade descended in full force to celebrate Women’s Day. Lidya Das once again took us through the session “I am Generation Equality – Realising Women’s Rights - An equal world is an enabled world”. 3 teams using “stories from the bag” performed skits based on the day’s learnings using items from the bag. Team Alpha emerged winners and were rewarded with chocolates. Many were enlightened about their rights and ended the session feeling empowered. The sessions were engaging, refreshing and so much learning with fun activities thrown in for balance.

A weekend well spent.

BY: Dianne Hooper

Soaking in the spirit of Christmas our wonderful ladies gathered at the Annual Christmas lunch held on 15th December at PPT (Perfect Place in Town).

This year the theme was White Christmas and truly we had the shades of white amidst a riot of Santa’s colours.

The hall was brightly lit decorated with glitter, the reindeers, the holly but nothing matched the exuberance when more than 50 ladies, children and guests trouped in ‘on a high’ with the Christmas spirit. The warmth imparted as greetings were exchanged and old friends caught up with each other and the younger ones introduced to the IASAP gang was infectious.

Games were organised for the young and the old. At the beginning the group played bombing the city followed by a game with biscuits, where the biscuit had to slide down from the forehead to the mouth by just twitching the face muscles. The other games were bursting the balloon which had the entire group roaring with laughter and the grand fashion parade with Christmas props. Extremely innovative games in which the ladies wholeheartedly participated and enjoyed. West Bengal Chapter is so privileged to have very sporting ladies.

The evergreen Santa made his appearance and all ladies were gifted with a box of perfumed Candles, to make the season even sweeter.

A delicious spread of continental buffet followed by the traditional slice of Christmas Cake ended the perfect day.

BY: June Coelho

We rise by lifting others. This is exactly what the West Bengal Chapter of IASAP decided to do on 10th November 2019. Members of the Chapter had very generously contributed towards this CSR activity. Gloria Dayanand Seva Niketan in Howrah is an NGO who cater to providing around 140 Slum Children a Non Formal Education and Daily Food.

Few Members of the Chapter visited the NGO on Sunday morning and were in for a delight. The children welcomed us with Dances, Recitals and Renditions of Top Bollywood Movies.

Our Chapter Chairperson, Ms Dhanalaxmi Kaliram spoke to the children on the importance of education and the privilege to be able to get the same here at Gloria Niketan. The Chaiprperson and other Members distributed Snack Boxes and Educational Items to the children. The Faculty and members of the NGO were very appreciative of the pecuniary gesture on behalf of IASAP West Bengal Chapter which will help in supporting the children become constructive members of Society.

BY: Lorraine White

A mix of passion, memories and yearning for knowledge, that’s how the day was kick started. September 15th 2019, a day to remember – when spirits were high, the day long and the fervour feverish. With a turnout of over 45+ members, the venue, Hotel Hindustan International, was a welcome delight.

A brief EGM to appoint the Auditors – A K Virmani & Co., followed by an interactive session with Ms Farishta Dastur Mukherji, a Counsellor and Psychotherapist, who took us through Life Transitions. Members comfortably shared real life experiences of the Emotional, Social, Intellectual and Physical Transitions. Our Chapter was termed as a Safe Space, which in Therapist Terminology means, a comfortable space we create where we can bare our hearts.

In a nutshell, Life’s Transitions are an acceptance of where we are in the “Here and Now”.

With an exclusive Gastronomic Delight being served, Lunch was a much looked forward to part of the package.

The 16th IASAP Administrative Professionals Contest of the West Bengal Chapter was the integral part of the day with 7 Participants all ready to wear the title. We were honoured by the presence of Ms Angela Ghosh & Brigadier Ashish Kumar Dutta, our eminent judges for the event.

After the successfully clearing the earlier rounds and numerous grooming sessions, facing the audience were the most confident, lovely and chic ladies. The decision was tough but then the Winners took it all. Ms Karen Ansar claimed the Title of Winner 2019 of the Regional Chapter along with Best Speaker 2019. 1st Runner Up was Ms Teresa Currie and 2nd Runner Up was Ms Celestina Rawat. Karen & Teresa will be representating the Chapter at the National Levels in October this year. Go for the Kill Ladies, show them how we do it.... The Bengal Tigresses.

Two common communication styles are “aggressive” and “assertive.” Although they may appear similar at first glance, the differences in both the approach and the results of these two styles are dramatic. The IASAP - West Bengal Chapter chose to discourse with its 35 odd members on the fine line between Assertive and Aggressive, with none other than the Reputed Dr. Subhrajyoti Mukherjee, a Trained Psychological Counsellor working with the Mental Health Sector for over 10 years.

Dr. Mukherjee conversed with the group on the Ways of Effective Communicating and the Types of Responses to a Communication vis-à-vis being Assertive or Aggressive. The overall understanding of the workshop was that Assertive people state their opinions, while still being respectful of others and Aggressive people ignore others' opinions in favour of their own.

A very dramatic yet entertaining Role Play on Aggressive and Assertive communication was staged by our Effie and Rumela with Arnab Goswami being the Man of the Day amongst the ladies present.

The very sumptuous and gastronomic lunch, served by “The Big Boss”, Hotel, was a delight to add flavour the topic.

BY: Lorraine White

The Annual General Meeting of the Chapter was held on Sunday, 2nd June, 2019 at Hotel Niharika, AJC Bose Road, Kolkata. 44 Ladies attended and we were privileged to have amongst us the All India President – Mrs Vimala Dsouza and the All India Secretary Mrs Edna Martis. The Returning Officer was none other than Mr Colin Fitzgerald. The elections were followed by a scrumptious lunch.

The following are the elected office bearers for the year 2019-20 :

With thanks for all that you do!

To celebrate Administrative Professional's Week 2 events were organized:

A Lecture Meet, Awards & Hi Tea at The Park on Wednesday, April 24, 2019 | Kept you thinking that you need to start now.

Keeping Fit & Healthy both physically and mentally by Dr. Mary D’cruz (Physician & Diabetologist ) was the highlight of the evening.

Dr. Mary D’cruz shared with the Members what was well accepted and appreciated by all.

• Women & Nutrition
• Life Style Intervention to Managing Diabetes - the new killer disease

In this advanced and fast moving lifestyle, we spend little or minimum time for ourselves. To remind us of the importance of daily exercise and our diet, useful handouts were presented by Dr. D’cruz.

The evening was concluded by handing over Long Term Membership Awards and gifts to the Members. A High Tea was served with delicious finger foods.

Brunch & a brief tour of The JW Marriott was organized on Saturday 27 April, 2019 – this was the Icing on the cake!

Members dressed in the IASAP colors brightened the occasion.

And yes - "The Brunch" - a sumptuous spread with multi cuisine options not to mention the mouth-watering dessert - kept you spoilt for choice.

An overwhelming response from the members kept the members’ spirits high and looking forward to many more such events in the future.

Way to go IASAP WEST BENGAL CHAPTER !!!

Report by Judith Mitra

Thirty five high-spirited, cheerful ladies all dressed in shades of pink headed by our Chairperson Dianne boarded a bus for an eventful fun loving day at “Country Roads”. After a sumptuous bellyful breakfast and a little disport by our very own inhouse trainer Ms Lidya Das, AVP-HR, HSBC, the day began with our CP Dianne welcoming us to the Event and the MC for the Day – Jessie Hiramanek fast tracking the workshop with a meaningful quote which was perfect for the day – God Created Man before Woman because you always make the rough draft before the final masterpiece!!!

Lidya took us through a quiz which gave us insights into a load of knowledgeable information and the correct answers were rewarded with gifts from HSBC. The Wheel of Life Activity gave us a chance to make some rational and thoughtful reflections enabling us to make balances in our work & life on a daily basis. To prioritise the aspects in our lives that need to be worked upon to balance the scales. This activity wound up with each of us writing a quote that was the story of our lives.

Lunch was followed by the Pink Parade utilizing the venue’s scenic beauty for selfies and groupies.

Jessie and Donna enlivened the second half of the Day with their quiz that was rib tickling, informative and thought provoking. All the more enjoyable was the banter for the chocolates.

IASAP has always achieved, through all its events, to create a quench which is insatiable by far. We keep asking for more.

A Big Shout out to IASAP West Bengal and our Chairperson Dianne Hooper.

By : LORRAINE WHITE

AT LEVEL SEVEN, TOPSIA

The Annual Christmas party brings together most of our members and their family who take the opportunity to enjoy themselves chatting, dancing, singing, eating and drinking. There were a total of 58 members and guests including 7 children.

Our MC Jessie, started the ball rolling by welcoming everyone on to the dance floor to sway to some rocking music. We saw both members and guests dance their feet off (birdie dance) as the spirit of fun, goodwill and joy filled the air. There were prizes for the best dancers, lucky spot, lucky corner, and many more novel items. The DJs at the console were delighted to oblige Jessie’s every request.

Oberoi Grand sponsored a cake which was won by Veera Avari and Threesixtythree sponsored a meal voucher for 2 which was won by Ms Lidya Das.

Well into the afternoon to the strains of Jingle Bells, Santa Claus (Peter Hooper) suddenly emerged from the rear end of the hall throwing sweets and chocolates in the air and the kids squealing with excitement were running to catch the goodies. Our lady members were not to be left out they surrounded Santa to receive sweets and chocolates too and Santa was delighted to oblige! Santa then distributed the gifts to the children who waited with bated breath to hear their name being called.

There was a sumptuous spread for lunch and all enjoyed the never ending flow of snacks and mocktails. In typical IASAP (WB Chapter) style, at the end of the party every one was given a slice of Christmas cake and a gift. Our sincere thanks to the staff of Level Seven for their unstinted hospitality.

The Managing Committee takes this opportunity to wish you and your family a very Merry Christmas and a Happy & Healthy New Year.

REPORT BY : MONICA DEY

AT REHABILITATION CENTRE FOR CHILDREN, BEHALA

REPORT

“We make a living by what we get, but we make a life by what we give”

A visit to Rehabilitation Centre for Children by IASAP Kolkata Chapter

Sunday 30, September 2018, IASAP Kolkata Chapter visited RCFC. RCFC was established in 1973 by Jane Pamela Webb, an Irish Nurse & Social Activist. RCFC provides free medical treatment to children with disabilities from underprivileged backgrounds which includes surgical intervention, mobility appliances, immunization, physiotherapy, pre-vocational training, residential care and counselling etc. The children are provided free accommodation till they are completely recovered.

With the aid of RCFC many such children are leading normal / near to normal lives. RCFC has restored to them their right to a healthy life.

With the generous contribution by our IASAP members we were able to distribute grocery, stationery, food items and a good amount of cash. Member also spent time interacting with the children and their families.

“A small contribution to a bigger cause - And in return they exchanged smiles and smiles that went miles and miles!"

To help RCFC to continue their noble mission help in any form is welcome! You and me can make the dreams of many such little children come true and move forward and lead a normal life.

Report by Judith Mitra
Kolkata 4/10/2018

HELD AT HOTEL CRESTWOOD

REPORT

The IASAP West Bengal chapter workshop was held with much enthusiasm on 19th August at Hotel Crestwood. The workshop featured two extremely accomplished and ingenious resource persons – Ms Iti Misra and Mr Leslie Francis D’Gama. A total of 44 ladies were present at the workshop.

Ms Iti Misra is a multi-talented person with vast experience both in the corporate world and also as a self-made motivational speaker. Iti delivered a talk on ‘Understanding Yourself better – Self Realisation’ where she led the ladies on a journey of introspection – who we think we are; who others think we are and our real self. The ladies were told the importance of loving oneself and building self-esteem which could be achieved once we are aware of our potentials. Only when we love ourselves can we love and radiate happiness to others. One of the keys to happiness is to recollect the good deeds done and the good things that happened at the end of the day. We should also identify the bad qualities of ourselves and try to change them to be a better person.

She also discussed about three types of behaviours - aggressive, submissive and assertive. She shared her personal experiences which gave us a better understanding of how to behave with others in different situations. We, the members, also shared our experiences - both good and bad and this helped us to understand ourselves better. Iti Misra also told us to ponder on those things we always want to do but have not yet done. To analyse why we could not do it and try to achieve that desire, as it will make us a happier and better person.

Post lunch, Mr Leslie Francis D’Gama, formerly a Senior Teacher and a Systems Administrator at St. Xaviers Collegiate School did a session with us on time management and team bonding. We were divided into groups to do interactive exercises on time management which helped us to identify different strategies for managing time and team building. He gave us examples to understand the difference between urgent and important jobs, which we should do immediately, urgent but not important jobs which we could delegate to others, important but not urgent jobs, which we could put reminders, to be done later and to drop the ones that are neither urgent nor important. We learnt that we should always plan ahead, make a to do list and allot specific time for a specific job, to have a successful day. We also had an informative quiz on general knowledge.

It was a Sunday filled with interaction, learning, fun, laughter, good food and happier ladies.

Report by June Coelho & Monica Dey

FEEDBACK ANALYSIS

44 members including 6 guests attended the programme, a very good response by IASAP standards.

PROGRAMME 1 – from 10.30 am to 12.45 pm TITLE “SELF REALISATION” – SPEAKER MS. ITI MISRA

32 forms were received and analysed and the overall impression was an “excellent” presentation by Ms. Iti Misra on “Self Realisation” especially as she did not connect thru any electronic medium but made it a very personal interaction. The speaker's message was very clear – that Self Awareness is about the process of understanding self, recognizing one’s strengths and weaknesses. This understanding of self empowers one in their attitude/behavior and makes them confident to meet the challenges of life. It is about self esteem and not ego – if you don’t love yourself, do not expect others to love you. Self awareness strengthens one’s beliefs, value system and spirituality. Change has to come from within - heart, mind, soul and body. She did a pscho-analysis exercise on “Who Am I” an interpretation of understanding self. She made us list our strengths/weakness so that we could use our strengths and improve on our weaknesses. Of course the exercise demands an honest assessment and not one of denial. She spoke of being assertive and not aggressive/submissive. We have to keep evolving and pursue our dreams.

BAR GRAPH SHOWING RESULTS OF THE FEEDBACK FORMS

PROGRAMME 2 - from 2 pm to 4 pm TITLE “TEAM BUILDING ACTIVITIES” - SPEAKER MR. LESLIE D’GAMA

The second session post lunch was conducted by Mr. Leslie D’Gama, Master of Trainers, on “Team Building Activities”, “Time Management” and a Quiz. 32 Feedback forms were received and analysed and the overall impression was that it was a “Great” programme with the active engagement of participants. Mr. D’Gama explained that the essence of Team building is basically to make members a cohesive team to work together interdependently, to strategise and co-operate to accomplish goals. This message was brought out thru fun activities viz. (i) forming 6 varied teams and each team had to showcase their talents and skills to achieve goals. (ii) The second exercise was to make four letters words with the word APOSTLE – basically to ensure collaboration among members. There was also a Quiz on Office terminology/General knowledge and this was an enlightening exercise as we learnt some new words.

He also spoke on Time Management - saying that Time is a very special resource which we cannot store, save or use later. Therefore, good time Management helps in making conscious choices so that we can schedule our tasks in the “Important/Urgent Matrix” of “DO” ‘DELEGATE” DROP AND DELAY according to one’s priority and this helps in reducing stress and being more productive.

BAR GRAPH SHOWING RESULTS OF THE FEEDBACK FORMS

OVERALL COMMENTS:

Both the graphs clearly indicate that the participants felt the programmes were Very Good. On a scale of 5 the average score for both the programme was 4.6 - clearly emphasizing that the workshop on points (1) overall session (3) content, and (4) facilitator was “Excellent". The graph also indicates that the participants felt that the programmes were important and meaningful - though many were not exactly excited about the menu and even though the venue location was good the hall arrangements were too cramped.

Giving below some of the comments made:

• Some retired members felt the fees could be a bit more reasonable
• Some recommended programmes on Health and Lifestyle issues

Feedback Analysis by Mrs. Effie Pereira

The first IASAP West Bengal Chapter event after the formation of the new Committee, was a Lecture Meet with Mr Sujit Sanyal on 17th of June 2018 at Hotel Niharika, from 11.00 am to 3.00 pm. which was attended by 35 ladies.

The Chairperson Dianne Hooper introduced Mr Sujit Sanyal - a Consultant with more than 45 years of experience in advertising and marketing. A successful author with books such as ‘Life in a Rectangle’, ‘Second Strike’ Mr Sanyal informed he was ‘Mothered by the Secretary pool‘ in the formative period of his career and they were the ‘biggest pillars in the organisation’. His books, as per his own statement, were a tribute to the Secretaries who helped him during these times.

Catering to the age group from 35 to 70 years, Mr Sanyal began his session with a quote from Jethro Tull “I am too old to rock and roll but am too young to die” and managed to get the full attention of the ladies. He started his ‘bong connection’ with an adda session encompassing a quiz -reminiscence of the old city of joy and the famous personalities of yesteryears, which were promptly identified by the ladies. The entire quiz was not only informative but filled with amusing anecdotes.

Back to the advertising world Mr Sanyal introduced the basic concepts of advertising and how the end user buys a product not because of the usage but the ‘tag’ it carries as it reflects the persona the user wants to reflect.

The second part of his talk was on Self Motivation and Self Reliance. To survive in life one needs to keep interacting and introspecting. With these lines Mr Sanyal gave a presentation of ordinary people who went on to become extraordinary national heroes and who were his personal motivators – Sprinter Wilma Rudolph who was diagnosed with polio yet won the Olympics in 1956 and 1960 ; Abede Bekela – Ethiopian double Olympic Marathon Champion who overcame poverty to be able to compete in the Olympics and when tragedy struck and deprived him the mobility of his lower body, he competed in archery and table tennis at international sports events. Other personalities included Sudha Chandran, Indira Gandhi and others.

The next session was ‘Power to Dream’ and the power to crystalize the dream. Mr Sanyal emphasised the “Don’ts” which deter the ability to crystalize one’s dream, again with examples.

He stressed that one should not to give away one’s power as Katherine Graham publisher of Washington Post who did not deter and published the Pentagon papers and report on the Watergate scandal, even if it meant jeopardising the investors ; the story of Angelina Jolie who did not shy away from change despite her breast cancer and a troubled marriage and is till today a powerful actress travelling the world continuing her humanitarian works. The “don’ts” included not wasting energy on things one cannot control and not wasting time on pleasing others and removing fear taking calculated risks. Another important aspect was not to dwell on the past but keep taking each day in its stride and not to make the same mistakes again; not to resent other peoples’ success and not give up after a failure.

The sessions were extremely informative and motivating with a steady flow of wit and humour making it a ‘well spent Sunday morning. A sumptuous lunch following a photo session and as is the practice, no IASAP meet / workshop is incomplete without our mandatory lucky draws which brought the interaction to a close.

Mr Sanyal serves as a visiting faculty member of Symbiosis Institute of Mass Communication and conducts interactive workshops on varied capsules for leading corporate houses in India and abroad.

Report by : June Coelho

17.06.18

HELD AT SEVA KENDRA

The requisite quorum being present and the time 1100 hrs the Meeting was called to order. 31 members attended the Meeting.

All reports were read and resolutions put to the house were unanimously approved and passed. The Returning Officer – Mr Colin Fitzgerald informed that he had received 3 nominations – 1 each for the posts of Hon. Treasurer – Ms Sharon Das, Hon. Secretary – Ms Dhanalaxmi Kaliram and Chairperson- Ms Dianne Hooper, therefore there was no change in guard.

It was pointed out that Ms Bemvinda Pereira – Member of the Corpus Fund Committee had requested that she be delisted and accordingly Ms Dinaz Sadri, a Founding Member replaced her on the CF Committee. Therefore the following members constitute the Corpus Fund Committee :

There being no further business to discuss the meeting ended with a vote of thanks to the Returning Officer and all the members.

The AGM was followed by lunch.

MEMBERS FEED BACK FORM ON THE LECTURE MEET/APW CELEBRATIONS ORGANISED BY IASAP ON THE TOPIC “ASPIRE TO INSPIRE” HELD ON APRIL 25 , 2018 AT CREAM & FUDGE

April 25th is celebrated the world over as Administrative Professionals Day and to commemorate this day in a fitting manner, IASAP organised a Lecture Meet conducted by Ms. Ipsita Ganguli ex ITC and JW Mariott having worked in the hospitality sector. There was a good response to the programme as 36 members attended this event. We received only 24 feedback forms and based on their feedback the overall impression was a mixed one. Some felt it was good while others were of the opinion that it could have been more interactive. Ms. Ganguli spoke on the topic "Aspire to Inspire" saying that " to Aspire is to rise upto to a great plan/dream and to Inspire is to convey a feeling of joining a higher cause". If both are not present in our lives we lose our soul. She gave illustrations of movies Like "A Beautiful Life” and "A Beautiful Mind" and Poetry to show that one is really put to the test when things are down. It is with both aspiration/inspiration that anything can be accomplished. She spoke of her personal experience of moving out of her comfort zone to aspire for more challenging opportunities and summed it up by this phrase that we should be "The master of our fate and the Captain of our soul". On a scale of 5 the average score was 3.5 (covering pt. 1,2,3, and 4) clearly emphasizing that the workshop on overall session, venue, content and the facilitator was “Above Average”. The graph clearly indicates that the participants felt that the programme was relevant and meaningful and the Coffee/Snacks was very good.

BAR GRAPH SHOWING RESULTS OF THE FEEDBACK FORMS

Prepared by : Effie Pereira

25.04.18

Facilitator : Mr Colin Fitzgerald

Topic : People Matters & Me'

Day I, Saturday, 3rd Feb

As they boarded the Bus at 0900 hours, little did these 18 unsuspecting yet apprehensive, lively and excited Ladies know that in the next two days they were about to explore and learn about the most important person in their lives – ME. Mr. Colin Fitzgerald, our Facilitator opened the 2-day journey of wisdom, activities and camaraderie with an icebreaker of each one of us drawing an animal that represented us and the qualities that depicted that animal and it surprised us as to how the Animals harmonized with Me.

Colin led us into a session of much thinking about whether we represent "I" or "ME". The exercise and Audio "One Moment In Time" helped us realign ourselves into making ME Important. Where the ME strives to be what the world around expects us to be, not what "I" wants "ME" to be.

A Personality Characteristic Activity was conducted and each one characterized with an animal vis a vis Turtle, Teddy Bear, Shark, Fox or Vulture. The 5 Teams formed out of the animals used their vivid imaginations to enact and voice the personalities of that animal.

The Evening saw 18 matured ladies turn teenagers with the fun activities, lip smacking food, hip trembling music and unabashed brazen involvement of each and every participant.

Day 2, Sunday, 4th Feb started with a run through of the previous day's session and carried on with a Team Initiative called the Colour Game. The Objective was to - win as much as you can. This Game brought about a realization where again ME takes a back seat and goes along with decisions made by the "I's" of the Team. Even the strongest of "ME's" get sidelined when it's the "I" we work with.

They say, Life's a Game but BINGO - Its Serious. We ended the day with a game of Bingo. The stakes were good but the hampers better.

A Largely fun-filled training and learning offsite – we thank Colin for channeling us towards understanding the importance of ME before I.

A Ear Splitting Shout Out to the IASAP Managing Committee and Chairperson Dianne Hooper for organizing an exceptional 2 day affair. The venue was perfect, the food nutritious and the Facilitator - Powerful and Insightful.

We look forward to such Off-site workshops which not only enrich us but also de-stress us from our demanding daily lives.

Write-up by : Lorraine Galstaun – Sub. Com. Member

Kolkata : 22/2/2018

MEMBERS FEED BACK FORM ON THE WORKSHOP ORGANAISED BY IASAP ON THE TOPIC "PEOPLE MATTERS & ME" HELD ON FEBRUARY 3& 4TH. 2018 AT PUNYALAXMI HOTEL PVT. LTD. DIAMOND HARBOUR ROAD.

18 members attended the workshop on "People Matters & Me" conducted by HR Consultant, Mr. Colin Fitzgerald . The Feedback forms were analysed and the overall impression was that it was an Excellent programme. The Speaker focussed on whether we really knew the REAL ME or were we confused with the different identities that we have been layered with through our growing years.. The Speaker triggered the search process for the real ME through various fun activities starting with the drawing of our personalities in relation to the attributes of any animal we could relate to. The speaker used the Big 5 Model, the game of squares and the "Win as Much as you can" activity to show the difference of ME and I. He used the Relationship and Task Graph to depict the Personality types of the Tortoise, The Teddy Bear, The Fox, The Shark and The Eagle to help us identify our strengths with the above in order to align ourselves with the real ME. He did this with debatable sessions where the members participated actively and enthusiastically with a good mix of fun, learning and a hearty verbal sparring. He kept the sessions alive, energetic and robust and brought home the message of aligning ourselves with the REAL ME for better control of ourselves so that it can be a springboard for a better life and help us avoid conflict situations On a scale of 5 the average score was 4.7 (covering pt. 1,2,3,4 & 5) clearly emphasizing that the workshop on content, venue, food and the facilitator was "Excellent". The graph clearly indicates that the participants felt that the programme was important and meaningful particularly in understanding their personality and touching base with the REAL ME.

Giving below some of the comments made:

• To have more workshops with relevant topics
• To engage Mr. Fitzgerald for another programme
• Kudos to the Managing Committee for this excellent programme.

BAR GRAPH SHOWING RESULTS OF THE FEEDBACK FORMS

Prepared by : Effie Pereira

5.2.18

HELD AT: THE BURNT GARLIC RESTAURANT – RASH BEHARI AVENUE

The two days of rain, that caused rescheduling/cancellations of many programmes in and around Kolkata, was unable to cast a dampner on the high spirits of our IASAP Members and guests who turned up in their 'Sunday best' to participate in the Christmas Lunch Party on 10th December, 2017. 59 members and guests of which 5 were kids attended the Christmas Party. Plenty of soft drinks, mocktails and delicious snacks did the rounds. Our MC – Jessie started the 'ball rolling' with a grand march which got everyone up on the floor and snaking in and out to the music. All moved on to the Disco floor and danced to the great music provided by our DJ – AKASH. Whilst everyone was busy dancing Jessie had her 'Lucky Spots' chosen and gifts were given to the dancers at the lucky spots, lucky number on the cap.

Soon after Jessie had Santa's corners ready and all were busy gyrating till the music stopped. Then there were bells ringing and kids singing Jingle Bells whilst Ms Santa 'Ho Ho Ho ed' down the chimney stairs distributing sweets along the way. The kids were beaming and could not get enough of her as they reached out for more sweets and a quick grasp of her hand. One kid commented – Santa has very soft hands!!! Shamina did a good job and distributed the gifts to the kids with a promise to come again and grant them their wishes.

Radha won the cake sponsored by Oberoi Grand for guessing the correct weight of the cake. The raffle draw was held and the list of the lucky 15 winners were :

Rustom Daroga, Yash Saxena, Pratim Roy, Carol Highland, Shamina Husain, Spinta Wadia, Valentio Coelho, Sharon Das, Ansh Sharma, Nazma Chatterjee, Shalini Engineer, Darren Modi, Akshana Das, Daisy Mary Ku and Spenta Wadia.

We were entertained with Christmas carols by Daniel and a few of us sang along with him. Jessie announced 'Lunch is served' – ques formed and all were busy eating to their heart's content. The sumptuous continental menu :tomato soup with buttered bread rolls / Straight- up chicken with Beans / Fish in Lemon Sauce / Veg Au Gratin / Penne in a garlic sauce / capsicum rice and Caramel cake with Toffee Sauce. As a parting gift each one was offered a slice of Nahoum's Rich Plum Cake.

Wishing you all a Merry Christmas and a Happy and Blessed 2018.

A small group of IASAP members met at Christ the King Church at 9.45 am on 19 th November while others went directly to Maa Kali Bridho Ashram,New Garia, Kolkata 70009417. This Ashram is a home to 36 senior citizens and is managed by a lady Mrs. Durga Naskar

We had gifted each of them a food packet, frooti, bedsheet, towel, soaps, boroline and Rs. 300/- each. They were very happy to see us and we spent some time chatting with them. Some of ladies told us they help with the cutting of the vegetables for their meals, to keep themselves busy and praised Mrs Durga Naskar for taking care of them. Some of them have children but have been put into the Ashram since they do not want to keep them alone at home. One lady told us afer her husband's dealth she lived here for the last 15 years. One lady broke her leg and could not walk nor could her leg be operated since she was very old and weak. Tears filled my eye to see one gentleman sitting on his bed looking very depressed. When I asked him what was wrong, he showed me his amputated leg. He had a bus accident while returning from work and unfortunately his employer did not retain him or give me any compensation. His sister kept him in this place as there was nobody to take care of him. We met another old man who looked very happy and content with life and said he was 82 yrs and fit. His daughter would visit him periodically and he was happy to be with other senior citizens. They told us to visit them again as they were lonely.

Though many members could not personally visit the Ashram, they generously contributed towards the CSR activity. Thank you everyone for your presence and contributions that brought a smile on the face of many senior citizens.

HELD AT THE OBEROI GRAND

On 9 th  September 2017 at a glittering function, sumptuous snacks and dinner served by The Oberoi Grand and soul satisfying music by a friend, 53 members and 33 guests attended to witness seven ladies vying for the TITLE at the final Regional round of the Administrative Professional Contest.

The bold and beautiful contestants representing leading corporate houses were :

Sabrina Mendes, Oak Foundation
Poulami Banerjee, Keventer Agro Ltd.
Priyadarshinee Basu, Keventer Agro Ltd.
Lita Sarkar, P.D. Prasad & Sons Pvt Ltd.
Cynthia Dass Abraham, Datavate Ternion Technologies
Candida Gregory, Ernst & Young
Celestina Rawat, Taj Bengal

Sabrina Mendes was adjudged and declared WINNER – 2017 ADMINISTRATIVE PROFESSIONAL CONTEST, WEST BENGAL CHAPTER by the Judges, Ms. Alokananda Sen - Educationist, Ms. Juliana Vansteensel - Hospitality and Mr. Dibendu Sen – HR Consultant.

On 29th September at Taj Santa Cruz, Mumbai amid other Regional Winners from as many as 7 Chapters comprising 13 contestants of IASAP, contesting the All-India coveted title, Sabrina did the West Bengal Chapter proud by emerging First Runner-up. HEARTY CONGRATULATIONS !!

WORKSHOP ON JULY 30, 2017 (WO)MEN ARGUE, NATURE ACTS CAN WE DENY IT ?

HELD AT HOTEL NIHARIKA

SPEAKER : DR. FR. XAVIER SAVARIMUTHU, SJ VICE PRINCIPAL DESIGNATE AND HOD EVS ST. XAVIERS COLLEGE

The 1st event of the new committee started with a bang as 47 members registered for the programme of which 3 members failed to attend. 34 forms were received and analysed and based on the comments made by members it was a resounding success with full praise to Bev/Dianne and the committee members for organising a very informative and enlightening workshop with full kudos to the Speaker for giving us a deep understanding and indepth knowledge of the environmental concerns plaguing planet earth. This was done in two sessions Session 1 was on Climate Change covering the challenges of global warming and how in 50 years time, this will have a disastrous effect making us vulnerable to natural disasters and human tragedies. He touched on Pollution of air, land and sea, deforestation, resource depletion, loss of bio diversity. How multinationals are taking advantage of developing countries with only profitability in mind. He spoke on Equality and Equity and food adulteration with many videos illustrating his point with special focus on India. Session 2 on Water – a broad analysis of the importance of water. He spoke on Quantity (Rainful and no proper harvesting) and Quality with emphasis on pollution of rivers, bottled water and water wars fought by countries and the dangers of using plastics. The speaker was "Excellent" and humourous and succeeded in making us aware of the environmental challenges and how we can make a difference by "being a better person to make a better place" and act with responsibility.

On a scale of 5 the average score was 4.4 (covering pt. 1 and 2) clearly emphasizing that the workshop on content and venue was "Good" and the facilitator was “Excellent”. The graph clearly indicates that the participants felt that the workshop was important and meaningful particularly in increasing their knowledge/ understanding of the concerns and challenges of the environment. Ofcourse, Hotel Niharika lived upto its reputation of serving a very delicious spread – enjoyed and appreciated by all.

Giving below some of the comments made:

• session could have been a bit more interactive
• AC was too strong making many members feel uncomfortable

As the requisite quorum was present and the time 1100 hrs the Meeting was called to order. All reports were read and resolutions put to the house were unanimously approved and passed. The elections were next on the Agenda. Our Returning Officer - Mr Colin Fitzgerald, did not receive any nominations for the positions of Chairperson and Vice Chairperson. We then opened the positions to the house.

While no one voluntered to the Vice Chairperson's position, our current Member-In-Charge - Public Relations - Dianne Hooper, Personal Assistant to the Managing Director of Keventer Agro Limited volunteered for the position of Chairperson. A secret ballot was held thereafter and she received a 100% consent by all members present.

After lunch, most of the ladies returned to the hall for the afternoons proceedings. A quiz organized by Bemvinda on IASAP and various aspects of our City of Joy was very well received. Seven teams participated namely :- Happy Back Benchers, Sexy 3, SJD:Sexy, Jolly Damsels, Maria’s 3, Funny Bones, Sonata and May Queens. The winners being May Queens represented by RUMELA / CAROL HIGHLAND & CATHERINE SYMES. The top 4 teams received prizes. This was followed by a few rounds of BINGO – with Dhanalaxmi emerging a clear winner.

google pics : noreply-91ce7b9ba28623e31b1af68f29357b34@google.com

CELEBRATING – ADMINISTRATIVE PROFESSIONALS’ WEEK – 26/4 – 29/4

The celebrations for Administrative Professionals’ Week began with the screening of the film “SONATA” on 26th April, 2017 at INOX INSIGNIA. Hilarious as it was we kept relating the lives of the stage actors to some of our very own members … and did we enjoy, squealing at the actions and dialogue. Mugs of ‘Pop-Corn’ were overflowing and the chilled aerated drinks were gulped to quench the thirst.

Continuing with the celebrations for Administrative Professionals’ Week members attended a Lecture Meet by none other than Mr. Shiladitya Bhattacharya, Managing Partner – Positive Strokes. Due to last minute cancellation by Ms. Sharon Monteiro,who was initially supposed to conduct the training Mr.Bhattacharya willingly accepted our invitation much to the delight of everyone. Mr. Bhattacharya conducted an enriching session called Power, Polish, and Professionalismthis very day last year which was appreciated by all.

Registrations started at 10:30 am with snacks, beverages and a refreshing 'welcome drink' followed by the interactive session. All members also received a bag with goodies courtesy ITC.

As in the past Mr. Bhattacharya conducted a well-paced, interactive and enriching session on “Shaping Attitudes, Honing Skills”He spoke on how we need to prioritize in life and put our focus on our primary responsibilities. Live life to the fullest, know the art of giving and always choose to be happy were his mantras which inspired everyone.

We broke for a lavish lunch during which I canfly-The Food Factory, a special Vocational Training Ngo for special needs Young Adults set up a table with snacks, savouries, marshmallows and dips. This effort was promptly supported by our members and the items on display were sold within no time.

Post the session; Chairperson Bemvindafelicitated 3 of our members:

• Albertina Mendes and Thelma Flavieneach received the 30 years Member pinandRumela Mukherjee the 20 yearsmember pin.

Then came the moment that we all look forward to-the LUCKY DRAW.Members were thrilled as this time there was 12 prizes to be given.

Our program facilitator MR SHILADITYA BHATTACHARYA was thanked by Lorraine Galstaun (MiC – Memberships) for the inspiring insights -we look forward to having him facilitate another session shortly.As usual Hotel Niharika scored high on both service and food.

34 members attended the programme, a good response by IASAP standards. 24 forms were received and analyzed and the overall impression was of being totally "wowed" by Mr. Shiladitya Bhattacharya’s presentation on "Shaping Attitudes, Honing Skills".

The speaker's message was loud and clear – that one's attitude/behaviour is a reflection of one's belief, value system and spirituality. Change has to come from within - heart, mind, soul and body. He emphasized that we have a choice to push our boundaries for making life more meaningful and have strong faith which means complete surrender. We should never forget our primal responsibility. He spoke on Time Management and Gratitude. Emotionally, we must have peace in our hearts to give peace to others by not being judgmental. And last but not the least the power of the mind. These messages were aptly brought out by the video on Leap of Faith, Dreams and the Coffee story.

On a scale of 5 the average score was 4.6 (covering pt. 1 and 2) clearly emphasizing that the workshop on content, venue and the facilitator was “Very Good". The graph clearly indicates that the participants felt that the programme was important and meaningful and were extremely delighted with the continental menu considering the heat wave of the city.

Giving below some of the comments made:

• Some fun activity could have been planned
• Session could have been more interactive

The nip in the air was chilly and heralding all the merrymakers to the IASAP party which was held inKolkata’s most hip hop happening part of the city – Park Street aka Mother Teresa Sarani. The venue - The Armenian Club in Queen’s Mansion which has an old world charm. The evening began with rounds of Hot Chocolate and Oreo Cookiesfor all (compliments ITC – Joanita).

The Managing Committee along with the Programme Sub-Committee and PR Sub-Committee did a splendid job organizing the Christmas Party for their Members using their excellent networking and enterprising skills. (That is what IASAP is about).

Christmas is a time of joy and celebration and giving so each member/ guest brought a gift to be exchanged with another person through a game organized by our very own Chairperson, Bemvinda Pereira. There were more games and prizes galore and how can Christmas be complete without Santa….. thanks to Peter Hooper who gave the kids sweets and biscuits as they welcomed him in their midst. The kids tried all the tricks in the book to see if Santa was real !!

Christmas also cannot be complete without Carols, on the key board was Sabrina Mendes. Song sheets were distributed and members and guests jingled all the way till Santa Claus arrived to spread some more cheer among the children who were thrilled to receive gifts from Santa. The DJ for the evening was Lorraine White Gaulstaun who handled the music, without which the party would have not been complete. The winners (6 persons) of the team game who caroled their way through and formed their group quickly, each received a meal voucher worth Rs.250/- from Cream & Fudge.

Guess the weight of the cakes (courtesy The Trident & Saldanha) was won by KaizadGherda and Sabrina Mendes.The draw for the Christmas donation drive (22 prizes)was held and the 1st prize was won by Master Ansh Sharma - a mixer grinder courtesy Sales Emporium., Among the other prizes were lunches at Oberoi, JW Marriot, Tea for 2 courtesy Edesia, Cakes from Kathleens, Red Label whisky, Wine, Rum, sarees, Glass Salad Bowls, electric irons, hampers, micro-wave dishes and many other useful gifts. The 1st Christmas Hamper was won by our member Bernie Mok. Our Treasurer, Sharon Das donated a hampers with Taste Budz products. The maximum seller for the Raffle sheets for each week won prizes. Chairperson Bemvinda had sold the maximum number of sheets However, she offered the prize to Nina Guha, our Vice Chairperson. who had sold the second highest number of sheets. Congrats and thanksBev and Nina for reaching out to so many people. We take this opportunity to thank all our members who were very generous with the sale of raffle sheets and making the Donation Drive a success!

From the murmurings overheard, it was noted that the food served was of good standard and tasty, however a few MC Members did not have the privilege of tasting all the items as some of our members had eyes bigger than their stomachs!

We are sure those who missed the party this time for whatever reasons would not want to miss the next events….. please do look out for the announcement.

Happy New Year and look forward to meet again at the OFF SITE Event.

Resource Person : COLIN FITZGERALD – HR CONSULTANT
Venue : Hotel Niharika, Kolkata
Content : Who is me ? Have I lost the original Me ? Who do I want to see ? Do I really see ME in the mirror or my superficial self?

After refreshing tea /coffee and a light snack all 34 ladies settled down to understand “My Personality”. And so the day unfolded with Colin creating windmills in our minds by keeping us all involved in deep thought, discussions and trying to fathom who is the real me. They concentrated and focused on the presentations made by Colin and notes were tallied. Views were exchanged and all took part in the healthy arguments whilst the mediator – Colin ‘Arnab Goswami’ Fitzgerald was in total control at all times.

Too soon the lip-smacking lunch was announced and as usual devoured. For the second session tables were removed and all were asked to remain in their seats. Now came the hour to discover who I am. The ladies were left to group themselves in the following categories : INTUITIVE / SENSITIVE / INTRAVERSION / EXTRAVERSION / THINKING / FEELING - Colin’s personality presentations and the interpretations of the categories kept all of us totally engaged wondering WHO AM I - Whilst some of the members knew who they were many were left wondering who am I as doubt crept in.

The explanations of the various aspects of one’s personality were very appropriate and well received. Tea was ready and we had to bring the curtains down on a day that was fun-filled, interactive, mesmerizing, motivating and inspiring. There were pleas for many more such workshops. The ladies enjoyed the day and felt that they had not engaged in such banter and laughter for a long time.

Colin wrapped up the workshop and left us with the inspiring quote – Never change your originality for the sake of others, because no one can play your role better than you. So be yourself, You are the best !

No IASAP event is ever over till the prizes are given away. The Lucky draw winners were Indrani Sinha / Rumela Mukherjee & Viroo Medhora. Our thanks to Colin for such an inspiring and motivational workshop.

The Orientation Program for the New Members was held on 22nd October 2016 at 1600 hours with High Tea. Of the 11 new members to be introduced to IASAP and its structure and practises, 7 attended the same (per below)

HAZEL D'ALMEIDA
TUHINA CHATTOPADHYAY
SABRINA MENDES
JOANITA DAS
POULAMI BANERJEE
PRIYADARSHINEE DAS
RITUPARNA DAS

Our Chairperson, Bemvinda Pereira welcomed the new members along with the attending Managing Committee, P R Sub Committee & Program Sub Committee Members to the Program. After formal Introductions between the New Members, Managing Committee & Sub Committees, a brief insight into the West Bengal Chapter, IASAP Affiliations, Code of Ethics and Objectives was presented by the Chairperson.

Thereafter the MiC – Memberships took over and explained to the New Members, our Practises vis-à-vis Modes of Communication, Rewards Card objective, Inter-Chapter Transfers process and information required for updation of the database.

Before the Program ended the Chairperson handed over the Welcome Letters and pinned the IASAP Badges on each of the New members present.

REPORTED BY : LORRAINE WHITE GALSTAUN (MiC MEMBERSHIPS)

The inclement weather and slushy roads on Sunday 7th August, 2016 was no deterrent for the committed members of IASAP. At 1045 hrs.some ladies assembled outside Christ the King Church to be directed to 'NAVJEEVAN' by MC Members whilst others found their way directly. By 1100 hrs hot coffee and snack boxes were served to all the 37 members and 11 guests. The kids' boxes were handed over to Sister Lizzy for distribution later.

Managed by "Sisters of the Cross of Chavanud", Navjeevan is a home for street girl children in Kolkata and Bangalore. Sr. Lizzy who is in-charge of the Kolkata home informed us about the work being done for the holistic growth and development of the street girl children enabling them to have a better life.The parents of the children visit them once a month and the children are permitted to go home but naturally they prefer to stay at NAVJEEVAN. The eldest who is also the first girl child taken in at NAVJEEVAN is now in Andhra Pradesh doing her BA.

The children are monitored for about a year and then admitted to various schools in and around the area. The children are very talented as was apparent from the various trophies/medals/awards displayed in the parlour.

Coffee and snacks over all proceeded upstairs to witness the dance item the girls had specially prepared for the aunties and didis. Twinkle (daughter of Dhanalaxmi) opted to teach some of them a few dance steps. Thereafter the girls played 'Musical Chairs (arms)' and Monte Carlo. The kids thoroughly enjoyed the fun and frolic. Prizes were distributed to deserved winners and all the girls received a goody bag containing pencils, pens, exercise books, drawing books, sweets, chocolate, Complan and juice. They also received packets of biscuits, chips, Yippee Noodles and Perk.

Sr. Lizzy informed that the Sisters were in the process of establishing a home'ASHA DHAM'(Mother's Lap) for battered women in Kolkata withthe objective to support, counsel and guide these women and make them independent.Work on the project has begun and it is hoped that this project would be completed by the year end. Donations in cash and kind would be received gratefully. All cash donations qualified for an 80G Certificate.

Just before we could call it a day, Bemvinda handed over a cheque of Rs.30,000/- being the donation from IASAP- WB Chapter to Sr. Lizzy. Hands were clapped, hugs given and taken and amidst shouts of 'didi come again' and 'aunty we love you', we left the home feeling happy that we were able to put a smile on the faces of these kids. Thank you one and all for the contributions/donations and more importantly your presence at NAVJEEVAN.

The weekend started with incessant rains, but this did not deter the enthusiasm of the ladies of IASAP WB Chapter from attending the first lecture meet for the year 2016-17 on Sunday, 3rd July 2016. As the hour (11 am) was fast approaching, we saw the ladies rolling in to Niharika Hotel, our favourite venue, each one narrating their challenge to reach on time in the un-stoppable rains since morning.

After normal registrations, meet and greet over tea /coffee with delicious snacks, the main program of the day kicked-off. We had with us Ms. Janet Gasper Chowdhury, Chief People Officer of Magma Fincorp Limited, to give us a session on "Second Innings".

What is "Second Innings" what does it really mean. The objective of this session was to make us aware of diverse opportunities, re-launching our careers with renewed confidence and enthusiasm, returning to the workforce after personal commitments or even change paths to other career options. This may require the need to read, gain knowledge, additional training or even get another qualification depending on what we are considering. A Jane Fonda clip summed it all up.

Janet started the session with a short physical exercise for all and then the introductions which was a little different. We had to say something interesting about ourselves, some of the introductions were really interesting and we came to know something more about our friends. Then a bowl went around which had chits, and we had to answer the questions that were asked in the chits picked by us. A time bound round (2 mins) and Bemvinda's team emerged winners. This again was real fun. We continued with group discussion and workshops. Every workshop that was shown taught us something new, and we as individuals opened up and did things which we had never done or even thought of. We learned that there is potentiality and power within us to do something new, and if we can visualise it, we will definitely achieve it. We were encouraged to live like eagles and to make this dream a reality all were given EAGLE STICKERS to be a constant reminder.

We broke for a sumptuous lunch, duringwhichVistara Airlines, being new in the aviation industry and having a tie-up with Singapore Airlines, gave us a short presentation on their operations and their future plans. And as is well known – no IASAP event is done till the bags are given away. VISTARA had goodie bags for all the participants.

Sadly, all goods things must come to an end, and that is what happened. We left Niharika with plenty of enthusiasm and power- promising ourselves to SOAR HIGH.

The 31st Annual General Meeting of the IASAP – West Bengal Chapter was held at One Way Café Banquets on Saturday, 21st May, 2016 from 6.00 pm onwards. 47 Members were present. After a welcome drink and snacks, the Chairperson called the Meeting to Order as the time was right. One minutes' silence was observed in memory of our deceased member Ms.FizzaTyebbhoy. The outgoing Chairperson thanked all the members of her committee and the sub-committees as well for the hard work and co-operation extended during her tenure. She placed on record her gratitude to all who supported the events in every way – financial or otherwise and requested their continued support. As the Vice Chairperson was away on official business, the Chairperson read the Report of the Managing Committee. The Hony. Secretary and Hony. Treasurer read their reports respectively and all were unanimously accepted.

Our Returning Officer for the AGM – Mr. Colin Fitzgerald was unable to be present due to an emergency situation at home. Our Founder Member Ms.DINAZ SADRI being present was requested to do the honours. She willingly stepped in and alongwith Ms. Radha Hosie Engineer conducted the Election process. Only 4 nominations were received – one for each post namely :- HONY. TREASURER – SHARON DAS; HONY. SECRETARY – DHANALAKSHMI KALIRAM; VICE CHAIRPERSON – NINA GUHA; and CHAIRPERSON – BEMVINDA PEREIRA. All the officers were elected unopposed. Ms. Dinaz Sadri was requested to come on board as the Executive Secretary (without any decision making power) and she accepted. Ms. Lorraine White Galstaun was invited to take up the responsibility as MiC – Memberships and Ms. Dianne Hooper continued in her post as MiC – PR until the AGM to be held in 2017.

The swearing-in ceremony completed, our Chairperson thanked the members for reposing their faith and trust in her and her committee for yet another year. She requested members to participate in all the programs/events and to complete the 'Feed Back Forms'. The Meeting ended with a vote of thanks to all.

Formalities over the members were invited to partake of the sumptuous Chinese spread provided by One Way Café Banquets who came up trumps once again.

Friday 29th April
Members present: 28

The celebrations for the Administrative Professionals' week began with a freshly released Friday film "Mother's Day. Needless to mention it was such an appropriate movie ... arole that we all juggle so well as professionals at our workplace. We have no photographsto share as the ladies were busy munching on their popcorn, sipping coke & of course yakking!!!

Sunday 1st May
Members present: 32

'All fun & No work' is just not us, so next up on 1ST May, (date shift due to elections in West Bengal) the ladies attended a Lecture Meetsteered by Mr. Shiladitya Bhattacharya, Managing Partner – Positive Strokes. It was a very well conducted and enriching session called Power, Polish, Professionalism that touched upon many aspects of life and left us on a positive high. Registrations started at 11 am with snacks and a really refreshingly welcome 'welcome drink' followed by the interactive session till 1 pm.

Post the session, Chairperson Bemvinda informed the criteria for qualifying for the special awards – no current Managing Committee member could ever receive these awards. The Sylvia Munshi SILENT STRIVER TROPHY was awarded to SHAMINA HUSSAIN – who is always ready to lend a hand. The Philomena Eaton OUTSTANDING MEMBER TROPHY was awarded to EFFIE PEREIRA – our very own Analyst. Thanks and accolades were showered on the two members recognized for the hard work and support extended through the year. Whilst PilooSutaria received the "30 year" IASAP member pin, Lily Prasadwho had completed "20 years" with IASAP was also felicitated. Pictures of the current awardee/s with earlier awardees present have been posted on our website.
And then came the moment that we all look forward to - the LUCKY DRAW. None other than ShaminaHussain was the first lucky winner and VeeraAvari drew her own name for the second prize. Not to be left out was Jessie Hiramanek who screeched and jumped on hearing her name – well done ladies and better luck next time to the others.

Our program facilitator MR SHILADITYA BHATTACHARYA was thanked for the inspiring insights and a token of appreciation was handed over.

After the awesome session which left everyone craving for more - the 32 IASAP members were treated to a sumptuous continental lunch which was thoroughly enjoyed.

As usual "One Way Café Banquets" came up trumps – both service and food.

TAKE AWAY FROM THE SESSION :

The event - Celebrating International Women's Day – 'Empowering Women as a Key Change Agent'
The venue - One Way Café – Chowringhee Road, Kolkata
The day - Sunday, 13th March, 2016
The time - 10.30 am

Members: 49 Guest: 1

It was a lovely Sunday morning when the ladies of IASAP – WB Chapter began to enter in 2's and 3'sinto"One Way Café" located on Chowringhee Road. Registrationswere completed and a packet of Organic Tea given to one and all. Memberswere then invited to partake of the lip smacking starters – threaded crispy chicken and veg shammi kebab and to quench your thirst a refreshinglycold Virgin Mojito or coffee.Amidst shouts of 'how lovely to see you' and 'we have not met since the festive season',it was announced that the time was right to start the session.

MS. ARCHANA AGARWAL Head – Human Resources, Tega Industries Limited and one of our esteemed SAPC 2015 judges,spear-headed an interactive session that stirred something deep within and got the ladies to raise several valid questions. Archana obliged and gave fitting examples touching on her own personal life. After some lighthearted banter the session ended with cheers and thanks to the resource person.

Chairperson Bev, gave all a sneak peek into the forthcoming Administrative Professional week, with a promise to update firm details soon.

No IASAP function is ever complete until the prizes are given away and so the lucky draws were done. The Early Bird prize went to Esther Gasper for being the first lady to register for the event. The lucky draw winners were: First prize – EFFIE PEREIRA; Second prize – JULIE SAHA; Third prize – ALBERTINA MENDES; Fourth prize – SUNANDA CHATTERJEE. By now all stomachs were churning and cravingto indulge in the sumptuous spread provided by 'One Way Café'. All ate to their fullest and departed a bit heavy in the stomach but more empowered to be the KEY CHANGE AGENT. The staff of 'One Way Café' are to be complimented for the prompt and excellent service.

Resource person : Ms. Jhanvi Trivedi Ghosh, Head - Services & HealthCare Hospitality, Aviation & Travel, ABC Consultants
Topic 'My Life – My Work'

Day I, Saturday, 30th January saw 12 enthusiastic and excited members + 1 Resource Person, Ms. Jhanvi Trivedi Ghosh, start a 2-day journey of learning, activities and togetherness. Silent apprehensions were there as to how this mixed group of young and not-so-young would spend the next 2 days in each other's company but Jhanvi took care of that and put us all at ease with the ice-breaker session. Jhanvi gave us new identity tags to wear for the offsite, viz. Joy, Smile, Inspire, Patience, Mercy, Peace, Freedom, Connect, Serve, etc. and it amazed us how apt each new name matched with our own lives !

Setting the scene for Stage I:
Do I really want to simplify my life or wallow in self pity - or should I"Approach work/life balance" by:

• Getting started by identifying key issues, understanding the challenges and develop strategies to overcome the challenges and then put them into action plans.
• Keeping in mind that work-life balance is time crucial and critical to each profession; gauge the circumstances and work towards solving problems and avoiding anxiety-causing situations at work and home.
• Understand your problems/challenges, work on your work-life balance and don't always look for a "perfect" situation as perfection at times can cause disharmony, stress and tension be it at work or at home.
• Draw a 'tree of life' and do a self-introspection, write your Values against the roots, your Skills against the tree trunkand your Goals on the fruits and see how your values and skills help you achieve your goals in life.
• Upgrade yourself and your value will go up and people will like to connect with your cause.
• Help each other in your respective skills and work-life situations instead of pulling one another down that is how an organization grows; be an organization with a cause, with an aim to be successful and a pride to be a part of it!!

Day 2, Sunday, 31st January started with community service. Members were requested to help clean the lawns of the resort that had been strewn with garbage left over by picnic parties the previous day.

After a brief recap of the previous day's session, Jhanvi started with a quote from Shakespeare's 'Julius Caesar': "the evil that men do lives after them; the good is oft interred with their bones". Though not so true in today's world as people are remembered and appreciated for the good work (and not the evil) they have done in their life.

Continuing from the previous day's session on how to maintain a good work-life balance, Jhanvi emphasized:

• There is no correct formula for work-life balance. Just look for individual situations and start your goals now, as each one's life is unique to oneself.
• Know your limitations and don't hesitate to say "NO" with a smile
• Share your problems with people you are comfortable with without attaching emotions to it.

Each participant was then given a card with a specific message or task to do which would help push us out of our comfort zone. We were then requested to share with the rest of the group once we had completed the task during the course of the next few days.

The finale saw four groups of three members each putting their interpersonal and team-bonding skills to work, using newspapers and toothpicks only, to make creative clothes. The outcome was amazing ideas from all the 4 teams.

Chinese whispers and dumb charades followed with a lot of fun and laughter.

Overall a great training and learning offsite – thank you Jhanvi for helping us understand our work-life balance more clearly and taking out the humane aspect from each one of us.

Thank you the Corpus Fund Committee for organizing an excellent 2-day experience – good venue, good food, excellent Resource Person, and plenty of activities (including tombola of course!)at the end of the day with lots of prizes won. We look forward to more such activities!!

Christmas is a time of laughter, joy and celebration. The MC, Programme Sub-Committee and PR Sub-Committee of IASAP, as usual, did a splendid job by organising a Christmas Party for their Members.

'The Village'(an open air section of a hall in The Conclave) was decorated with balloons, tinsels, posters of Santa Claus and a beautiful Christmas tree,completely breath-taking. The weather was just perfect for an evening party. They walked in wearing something red, green and white yes that was the dress code for the evening.Registration was done as smooth as possible and Raffle tickets were purchased beyond the MC's expectation as so many exciting prizes were to be won.

This time instead of Santa Claus we invited 'Shanti Claus' to our party to distribute gifts to our wonderful children after she got them all excited with her appearance and gesture. The kids were intrigued seeing her and had lots of questions regarding "Santa Claus being a lady". It was fun listening to their questions and some members answering them.

The Master of Ceremony (MC) was Dianne Hooper whoset the ball rolling by handing out Christmas carols song sheets to all. Silent night holy night, deck the halls with boughs of holly, jingle bells, the first noel, Here comes Shanti Claus (Santa Claus changed to Shanti Claus) etc. were sung in A cappella which sounded heavenly as both children and adults sang in harmony.

After the melodious singing the floor was set on fire by the members, guests and children dancing to the tune of the latest Bollywood songs. Everyone was so engrossed dancing that the MC took advantage of this enthusiasm and played two games Lucky Spot Dance where the winners were Carol Highland and Valerie Paris and Monte Carlo winner was Judith Mitra.

In the midst of all the fun and frolic, a cake was passed around and each member was asked to guess the weight of the cake. Before the ladies could grab their seats after dancing / giggling and taking out selfies, the MC made four groups and gave each group two rolls of toilet papers and explained the game to them. Each team had to choose a snowman and wrap their showman with the toilet paper rolls; the best team would win attractive prizes, Brunele& Team won the competition.

Parties are incomplete without food and drinks but in our party the scene was different. Everyone was having a wonderful time that food did not matter. MC had to announce dinner was laid out but before the guests could head to the dinner counter the winner of the guess the cake weight was announced and Shamina Hussain took away the sweet delight, she guessed the weight right, 1.75 kgs.

Many thanks to SALDANHA and KATHLEEN for the supply of delicious Christmas Cakes which were thoroughly enjoyed by the winners.

After dinner the winners of the raffle were announced and in case you are curious to know the names of the lucky winners, here it is:

1ST PRIZE : DINNER/LUNCH FOR 2 SWISSOTEL - KAMAL WADIA
2ND PRIZE : CHRISTMAS HAMPER – DAISY SAMUEL
3RD PRIZE : 1 BOTTLE VODKA – DIANNE HOOPER
4TH PRIZE : 1 DINNER SET – ZINNIA DANDIWALA
5TH PRIZE : 1 BEDSIDE CARPET – TONY MCLUSKIE
6TH PRIZE : 1 HAIR DRYER – AMITA OJHA
7TH PRIZE : 1 ELECTRIC IRON – JAYANTI SEN
8TH PRIZE : 1 ELECTRIC IRON – MOHUA SHOME LALWANI
9TH PRIZE : 1 BOTTLE WINE – DARIUS MODI
10TH PRIZE : 1 BAG WITH TOILETRIES – ANSH
11TH PRIZE : 1 LADY'S HAND BAG & SHOW PIECE – NAVAL BULSARA
12TH PRIZE : 6 GLASS PUDDING BOWLS – KAIZAD GHERDA
13TH PRIZE : 1 WALL HANGING – NICARYA DANDIWALA
14TH PRIZE : 1 SAREE – CHUA CHAKRABORTY

Every lady who attended received a gift if not two. Before the ladies could say Wish you a Merry Christmas and a Happy New Year in advance, those members who brought a gift were given an opportunity to pick up a number from a bowl and get a gift in return having the corresponding to a number pasted on it.

I am sure those who missed the party this time for whatever reasons would not want to miss the next events..so ladies look out for the next announcement.

Merry Christmas and a Happy New Year in advance. Look forward to meet again at the OFF SITE Event.

With the hangover of the Hyderabad Convention still on, IASAP WB Chapter hosted another colourful event "NAWABI NITE" on 31st October 2015. This began mainly to recollect and share the nostalgic moments and the lovely time spent at the Convention by those who attended, and to give an essence of the convention to those whomissed it but got an added importance for conducting an Orientation for all new members!

The venue was "Hotel Niharika", menu "Hyderabadi" and theme and dress code for the day was "Ethnic – Hyderabadi Style".

Ladies dressed in ghagras, lehangas, dhoti pants, sarees clad in their ethnic best started rolling in being greeted with a 'Topi' and 'Rumaal' at the Registration Desk. Withregistrations and stampings complete, meet and greet sessions over, the ladies settled down taking their seatsto continue with the Agenda of the day.

Chairperson Bemvinda Pereira greeted and welcomed all the ladies with her usual smile, and requested the SAPC Regional finalists to share their experiences and journey through the contest. New members were welcomed once more, badges given to them and were also asked to say a few words about themselves. Some old members who were out of touch with the IASAP for a while also came and re-registered themselves.

Now began the serious part - Vice Chairperson MohuaShomeLalvani, read outthe MOA. Doubts raised by the members, were clarified by Mohua. We now have a better understanding of the MOA.

No IASAP function is ever complete without the 'Lucky Draw' prizes and as promised earlier - prizes for the best dressed Begum Sahibas. Rumaals were waved as Jayanti Sen and Catherine Symeswho emerged the lucky draw winners. At a show of hands, catcalling and vigorous waving of 'Rumaals' Dianne Hooper and Catherine Symes were declared the best dressed Begums – pity there were no Badshahs around !! By this time the aroma of the sumptuous food was already filling the air and ladies were eager to hit the Dinner table. Music switched "ON" the naughty group (as they were named at the Hyderabad Convention) hit the floor to dance to the tunes, while others enjoyed the food.

While we would like to thank our MC members for organising such a wonderful night, thanks to all those who attended without whom I am sure the evening would not have been so eventful as it was, thanks to Hotel Niharika who as always are there to support us in every possible way, lastly but not the least thanks to all of us who keep IASAP West Bengal Chapter going, three cheers for IASAP WB Chapter Hip Hip Hooray, Hip Hip Hooray,Hip Hip Hooray.

Like all things must come to an end, dinner over, music stopped, lights dimmed, another round of greeting, this time, Goodnight and Goodbye, till we meet again !

Day 1 - 19th September:
Ladies had booked their tickets eight months prior the convention and were practically awake on the night of 18th not to miss their 6amflight on 19th. The Divas landed Hyderabad to be greetedby a welcoming Team IASAP Hyderabad. The wait for the coach was eased with some chatter, biscuitsand coffee. Hotel Avasa'scourteous staff greeted the delegates with garlands and a welcome drink. A great start to the 4 days.

SAPC Finals: Except the two contestants Ruth Joseph and Lorraine White Galstaun and the Chairperson and Vice Chairperson who were busy with the Presentation and Personal Interview rounds slotted for post-lunch, the others had time to rest and look fresh for the all-India SAPC Finals and Inauguration of the 14th National IASAP Convention in the evening.

The evening began with Uma Devaguptapu, Chief Human Resources Office, ITW Signode, India, inaugurating the Convention and motivated the Divas not to focus on their weaknesses but rather on their strengths and work towards becoming a better human.

Lorraine White Galstaunof West Bengal made the cut as one of the six finalists and did the Chapter proud, speaking extempore "We need to be self-aware for self-improvement". Vanessa Caesar, Goldman Sachs, Mumbai was declared the All India Winner and former All India WinnerMridulaKar did the honours sashing her.RashmiD'Silva, Airbus Group, Bangalore was 1st Runner Up;Tawleen Malhotra, RBS India Development Centre, Delhi was 2nd Runner Up.

[CLICK TO IMAGES – FLICKR ALBUM – SAPC FINALS, HYDERABAD]

Sam Rufus Nallaraj, Chief Executive Office of GluePlus India Pvt. Ltd.,Chief Guest,encouraged the Divas to go beyond their capabilities and become Divas of Worth, Value and Aspiration.

Day 2 – 20th September:
After a hearty breakfast, the morning session began with

• Relationship skills in the workplace by Carolann from Dubai, a qualified and much sought-after Etiquette Consultant did a very enjoyable workshop that required participation from all the ladies grouped by coloured bibs, in various group activities. Team leaders from each group had to debrief post-lunch on the learning from teamwork, despite disparities in individual abilities and attitudes.
• A vendor and Sponsor Fair was organised in the hotel atrium where beautiful jewellery and other items were sold at nominal prices.
• Concurrently, the All-India Governing Council (AIGC) meeting was held and rehearsals for the evening's programme took place.

In the evening each Chapter had opportunity to show case their talent, with West Bengal team representing VIBGYOR as the 7 IASAP Chapters and lustily singing "Indians Forever!"

Day 3 – September 21st:
The day began with Chapter group photographs. Chapters came out in full glory with their tailor-made uniforms and colour-coordinated sarees.

• Session by PrathimaMadireddy,one of the lucky few who experiences the joys of the ever elusive "work-life balances, spoke on Categorical Communique.
• Dr Ananda Shankar Jayant, a celebrated Indian leading classical dancer and choreographer, gave a beautiful testimony about her life and fight with breast cancer speaking on Essence of Life.
• Post-lunch, Krispian Lawrence, co-founder and CEO of Secunderabad-based Ducere Technologies Ltd who launched LeChal, interactive haptic-based footwear for the visually impaired and the masses, spoke on the topic Why Tinker. How tinkering !
• The Divas were taken to Indian School of Business where MeenaSaxena, Senior Associate Director at the Centre of Teaching, Learning and Case Development at the ISB, spoke on The Change Facilitator.
• From there the Divas proceeded to the office of CII (Confederation of Indian Industry) where they were given a presentation and a walking tour of their Green House onconservation of natural resources.

The Divas returned to the hotel where the Hyderabad Chapter had put up a wonderful entertainment program "Nawabi evening". A tour uniform was handed over to delegates.

Day 4– September 22nd:
The Divas boarded the bus after an early breakfast for a city tour at 8am, with a tour guide for each bus to

• QutubShahi Tombs (drive through)
• Golconda Fort
• Salar Jung Museum
• Taj Falaknuma Palace
• ChowmahallaPalace
• Charminar and
• Shopping at Laad Bazaar

The Divas arrived at their hotel around 7.30pm, withthe last remnants of spill-over energy to attend the farewell dinner and closing of the Convention. A surprise evening was planned by the host team with a celebrity of South Indiaas the attraction for the evening, along with qawali singers and a stand-up comedian.

The divas were pampered with gifts everyday by the Host Team.

With the Convention officially closed, the next day was spent shopping and gorging and the last flight out from the Nizami city to that of Joy and hope.

[CLICK TO IMAGES – FLICKR ALBUM – DIVAS OF CHANGE, HYDERABAD]

Sunday 6th September 2015, may have looked like any other Sunday but not for the 70 odd ladies of IASAP - West Bengal Chapter. The Pearl Jubilee celebrations were about to begin, along with the Finale of the biennial Secretaries & Administrative Professionals' Contest 2015, at the Oberoi Grand, where 30 years ago the West Bengal Chapter was established in 1985.

Members and guests, totalling about 150, trooped in at 10am, registration completed, collected their goody bags and settled down at the Burdwan and Cooch Behar Banquets.

10.30 am: Following the welcome speech given by Chairperson Bemvinda Pereira, Mrs. Homai Mehta, Chairperson Emeritus from Mumbai Headquarters, who set up the Institute in India was felicitated. In her emotional address, Homai expressed her appreciation for the invite and spoke of the close link she had to Calcutta and to the West Bengal chapter that was in the forefront earlier. She hoped the Chapter would hit the crest after some troughs.

Emcee Lydia Das, past Contest winner and Chairperson took over the proceedings. Members who completed 20, 25 and 30 years with IASAP were presented with special badges by Mrs. Mehta and gifts for founder-members. An evocative "Roll of Honour" featuring past Chairpersons and winners was screened by Sub-Committee members Bandana Hooper, with a live narration by Dianne Hooper.

With the arrival of all 3 Judges, the final round of the Secretaries and Administrative Professionals' Contest began at noon. This last round is considered the toughest, with an extempore 2-minute talk by each Contestant; the topic chosen by the Judges: "I am the Winner". All the ladies were articulate and passionate, giving their best shot. While the final points were being tallied, members and guests enjoyed several rounds of Lucky Draws of Gifts; gold plated silver jewellery, couple meal vouchers to 5-star hotels, power banks and other assorted hampers.

The Best Speaker Award went to Lorraine Galstaun of Blue Dart, who was also declared the 1st Runner Up, the 2nd Runner Up was Judith Mitra of Singapore Airlines and the Regional Award Contest was won by Ruth Joseph of the US Consulate.

They were showered with gifts from IASAP that included Tanishq jewellery, laptop, tablets, hampers from HUL and Eveready, return tickets to foreign destinations, etc. The afternoon was rounded off with a delicious lunch spread at the Oberoi Grand.

Our Sincere Thanks to all our sponsors listed here in no specific order, The Oberoi Grand, Blue Dart, Tata Steel, Healthware, Jet Airways, Singapore Airlines, Indigo, The Park, Belani, Tata Global Beverages, Sumona Silver Jewellery, Tata Tea Gold, ITC Ltd, Hindustan Unilever, Eveready, Idea Cellular, Albert David, Berger Paints, Tewari Housing Ltd, Anu Udyog Naresh Kumar, Amalgamated Plantations and lastly but not the least Indigo, who have helped to make this event a grand success!

The registration counter opened at 12.30 p.m. and one by one they walked in looking cheerful, dressed to impress and unaffected by the damp weather. They were greeted with a welcome drink and a snack by the host team. 41 ladies pre-confirmed their attendance and forty two turned up, a whopping 102% attendance.

A sumptuous lunch was laid at 1.00 p.m. The snooze button was put on hold that afternoon as all the ladies were geared up to listen to what their resource persons had in store for them.

The resource persons were our very own Managing Committee members – Bemvinda Pereira and Mohua Shome Lalvani and past Treasurer – Dianne Hooper.

Session 1 was conducted by Bemvinda by first welcoming all the ladies in the house, and requested SAPC contestants to introduce themselves. Amita Ojha who has transferred her membership from IASAP Mumbai via Delhi Chapter was also given opportunity to introduce herself.

What is Professional Etiquette?
Professional Etiquette is a socially-accepted code governing ethical behavior in your professional practice and presentation.

You have to define and always exhibit a balance sense of professionalism and simultaneously define and exhibit a sense of fellowship.

Shetouched on points neglected / overlooked by us. She outlined various ways to be effectivein the work and public place:

Office Etiquette or Office Manners is about conducting yourself respectfully and courteously in the office or workplace.

• First impressions are important
• Chewing gum and popping bubble gum in the presence of co-workers is neither cool nor dignified.
• Avoid controversial topics (religion, politics)
• Avoid complaining or being negative
• Avoid gossip about any co-worker's private life.
• Avoid using your cell phone while at work for personal calls or messaging

Career limiting behaviour

• Poor Time Management
• Ignoring your career
• Unreliable
• Inability to follow instructions
• Downplaying Executive Presence
• Resistance to change
• Negative Attitude

Professionalism does not mean being serious / boring.

Professionalism means being sincere, self-motivated, inventive, goal-oriented, humble, reliable, appropriate, respectful, timely, ethical, charming and charismatic.

Session 2: By Dianne Dress for Success:
A = Appearance
B = Behaviour
C = Communication

There is a huge difference between an individual's personal and professional life. One needs to follow a proper dress code at the workplace for the desired impact.

One must dress as per the occasion. Don't wear revealing clothes to work. Follow a professional dress code. Wear appropriate shoes for office.

Avoid toomuch make-up. Nude make up does wonders. Nails should be trimmed and prefer natural shades for nail paint. Put a little moisturiser after you wash your hand so that it remains soft.We are put off by smelly people. So, be sure to shower regularly and use a suitable deodorant.

Tea Break – along with the tea / coffee and snacks, a Lucky Draw was organised. The winners were Geraldine, Albertina and Patsy.

Session 3: by Mohua who covered

1. Meeting Etiquette
2. People Etiquette
3. Communication Etiquette
4. Interview Etiquette

Meeting Etiquette
"An assembly of people for a particular purpose, especially for formal or group discussions", the host should send an Agenda. Always carry Notepad & pen, Focus on agenda topics, No "you' talk, do not be late to meetings, do not have parallel conversations or gossip, do not gang up on any one person, let others speak, allow participation, make valid points, encourage and accept challenges

People Etiquette
Treat people with respect and empathy, note birthdays, anniversaries, etc., do not be late, communicate openly and directly, stick to safe topics of conversation

Communication Etiquette

• Include a cover letter and try and sit on written documents for 24 hours
• Emails: write carefully for public use, respond quickly, check spellings and grammar and add your contact details
• Official phone calls: give your name and company name while making and answering calls, smile, state the purpose of call, say Please & Thank you, no using speaker phones unless on a conference call
• Mobile phones: speak softly and end calls when in public, check messages, answer missed calls, do not give banking details on the phone and no calls while driving

Interview Etiquette

• Learn everything about the company and position
• Arrive early
• Speak politely to the front office staff
• Knock and enter, take permission to sit OR wait to be asked; good posture, bag beside chair, papers on lap
• Breathe deeply to calm yourself and no first names
• Listen carefully
• Share how you can help the organization
• Relax & smile
• Do not initiate conversation on salary
• Send a follow-up thank you mail

Chairperson Bemvinda ended the workshop with an interactive Question & Answer session that the members thoroughly enjoyed guessing, mostly in the affirmative.

Concluding, the Chairperson thanked everyone for their valued time and participation and requested the Hyderabad Delegates to take their packets from the counter.